Last updated: 21 October 2026
Flying Disc Store respects your privacy. This policy explains how we collect, use, store and disclose personal information when you visit flyingdiscstore.com.au, place an order, subscribe to our emails, enter a promotion or contact us.
Who We Are
Flying Disc Pty Ltd (ABN 51 608 601 163), trading as Flying Disc Store
29 Quay Boulevard, Werribee South VIC 3030, Australia
Email: orders@flyingdiscstore.com.au
Phone: 0475 872 416
In this policy, “we”, “us” and “our” refer to Flying Disc Pty Ltd trading as Flying Disc Store.
Personal Information We Collect
Depending on how you interact with us, we may collect:
- Your name and contact details, including your email address, phone number, billing address and delivery address.
- Information needed to process an order, such as the products purchased and payment or transaction details.
- Information you provide when you contact us, complete a form, write a review or enter a promotion.
- Your email preferences, including whether you have subscribed to marketing emails.
- Technical information about your visit to our website, such as your browser, device, operating system and activity on the site.
If you enter a giveaway, we collect the details you submit through the entry form. Entries are recorded in Google Sheets, and an automated email may be sent to confirm your entry. We may also add your details to our customer records and, if you agree, send you offers related to the promotion.
You can browse our website without providing personal information. However, we may need certain details to process an order, respond to an enquiry or provide a service you request.
How We Collect Information
We collect information directly from you when you place an order, create an account, subscribe, complete a form, enter a promotion, contact us or otherwise interact with our website.
Our website may also collect technical and browsing information through cookies, pixels and similar technologies. See Cookies, Analytics and Advertising below.
How We Use Your Information
We may use personal information to:
- Process and deliver your orders and provide order updates.
- Respond to enquiries and provide customer support.
- Manage your account, if you create one.
- Send marketing emails if you have chosen to receive them.
- Administer promotions, competitions, surveys and other website features.
- Understand how visitors use our website and improve our products and services.
- Measure the performance of our advertising and marketing campaigns.
- Protect our business, customers and website, and meet our legal obligations.
You can unsubscribe from marketing emails using the link in an email or by contacting us. We may still send service messages about your orders or enquiries.
Cookies, Analytics and Advertising
We use Google Analytics 4, Google Ads tracking and the Meta Pixel to understand how people use our website, measure advertising performance and show relevant ads. These tools may use cookies or similar technologies to collect information such as your browser or device identifiers, pages viewed, interactions with the site and whether you completed an action such as a purchase.
You can use your browser settings to limit or block cookies. Some parts of the website may not work as intended if cookies are disabled.
Some privacy laws outside Australia may treat certain disclosures to advertising platforms for targeted advertising as “sharing” or a “sale”, even where no money changes hands. Where applicable law gives you the right to make a privacy request about these practices, contact us using the details in Who We Are, or visit our Your Privacy Choices page.
When We Share Information
We do not sell personal information for money. We may share information with service providers that help us operate our store and provide services to you. These may include providers involved in:
- Website hosting and e-commerce services, including Shopify.
- Payment processing and order delivery.
- Email communications and customer support.
- Website analytics and advertising, including Google and Meta.
- Collecting or storing giveaway entries using Google services.
- Website security and performance.
These providers may handle information as needed to provide services to us, under their own privacy terms, or as otherwise permitted by law. We may also disclose information where required or authorised by law, or where necessary to protect our rights, customers or business.
Overseas Handling of Information
Our service providers may store, access or process personal information outside Australia. Depending on the providers and services used, this may include the United States, Canada, Singapore and other countries where our providers or their service providers operate.
How We Protect and Retain Information
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
We keep personal information only for as long as needed for the purposes described in this policy or as required by law. When it is no longer needed, we take reasonable steps to destroy or de-identify it where appropriate.
Accessing or Correcting Your Information
You may ask us to provide access to personal information we hold about you or to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading.
To make a request, contact us at orders@flyingdiscstore.com.au. We may need to verify your identity before responding.
Privacy Complaints
If you have a concern about how we have handled your personal information, contact us at orders@flyingdiscstore.com.au and explain what happened. We will review your complaint and respond.
If you are not satisfied with our response, you may be able to complain to the Office of the Australian Information Commissioner (OAIC).
Other Websites
Our website may link to third-party websites. We do not control those websites or their privacy practices. Check their privacy policies before providing them with personal information.
Changes to This Policy
We may update this policy from time to time. The latest version will be posted on this page with its updated date.
Contact Us
For questions or requests about this policy, contact:
Flying Disc Store
29 Quay Boulevard, Werribee South VIC 3030, Australia
Email: orders@flyingdiscstore.com.au
Phone: 0475 872 416